DUCTZ National Service Team

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Large Loss Response Team

Since 1989 DUCTZ has operated a corporate-owned large loss and catastrophe HVAC response team known as the DUCTZ National Service Team (DUCTZ NST). This NST division has responded to large losses and natural catastrophes across the US, Canada, and throughout the world. DUCTZ NST specializes in large, complicated structural fires, wildfires, mold, water loss, and indoor air quality projects.

The DUCTZ NST Division is equipped to conduct HVAC assessments and HVAC restoration projects with the ability to mobilize within 24 hours of the initial call to any situation and location. DUCTZ has the resources to manage and allocate staff for multiple large losses simultaneously.

DUCTZ NST is committed to maintaining the highest standards in the industry and we pride ourselves on the professional image we project.

Description of Services

  • HVAC Assessments: full photo documentation of the internal HVAC component conditions for systems of any size or complexity
  • Determination of restorable or non-restorable HVAC system components
  • Development of a Scope of Work or Restoration Work Plan for HVAC systems requiring cleaning and restoration
  • Assessment services comply with national standards for proper evaluations: The IICRC S590 and NADCA ACR2021.
  • For Fire, Flood, and Mold events, DUCTZ NST adheres to the IICRC S590 HVAC Assessment standard
  • Development and integration of the scope and protocols with other materially interested parties, such as: Industrial Hygienists, Epidemiologists, Risk Managers, Safety Compliance officers, Insurance Adjusters, and Client’s representatives
  • Implementation of the Scope of Work
Ductz crew

Mechanical System Hygienic Assessments

Technical experts in the DUCTZ NST division have the training and experience to assess HVAC systems and work with clients in developing response strategies. DUCTZ NST can provide value-added technical support within the following areas:

  • Mechanical system engineering
  • Mechanical system operation
  • Source Identification and mitigation
  • Mold and biological contamination procedures
  • Ventilation troubleshooting
  • Viral and bacterial contaminations
  • Hazardous material contamination
Highlift Paint Cover

Quality Control

DUCTZ NST employs several internal quality control programs used for continuous improvements on all projects. DUCTZ NST-managed projects feature a dedicated quality control person and seasoned project manager, ensuring adherence to national standards throughout the HVAC restoration process.

When authorized, post-restoration HVAC photo documentation of internal components can be supplied. Comprehensive final pictorial reports can be created when requested in order to establish a baseline of the final restoration for the facility manager, property manager, insurance reps and facility owners in case of a future event in the facility.

Before after assesment

Consultation

DUCTZ NST routinely manages a wide range of projects, varying in size from small events to large-scale natural disasters. This includes building types such as:

  • Healthcare Facilities
  • Industrial Facilities
  • Educational Institutions
  • Clean Rooms
  • Cruise Ships
  • Government Agencies
  • High Tech Manufacturing

Ductz crew consultation

HVAC System Restoration Compliance

  • DUCTS NST is committed to full HVAC system restoration when required.
  • Our internally adopted standards include the IICRC S590 assessment standard, ACR, The NADCA Standard, and the ACCA System cleanliness standard. Where applicable, we also follow ASHRAE, EPA, CDC, and NIOSH standards and guideline.
HVAC System

Emergency Services

  • DUCTZ can begin assessing your facility within 24 hours of the initial call to minimize business downtimes.
  • We are capable of mobilizing 30+ trained technicians anywhere in the United States or Canada.
  • DUCTZ NST has an extensive inventory of supplies and equipment stored in mobile trailers located across the United States, ready to respond at any time.
  • DUCTZ NST can provide a multitude of services depending on the situation.
Ductz truck trailer

NST Safety Compliance

Safety compliance in the HVAC restoration industry is paramount to ensure the well-being of workers, the public, and the facility. Here are some key points DUCTZ NST considers:

  1. Regulatory Compliance: Understand and comply with all local, state, and federal regulations related to worker safety, including OSHA (Occupational Safety and Health Administration) standards.
  2. Risk Assessment and Management: Identify potential hazards on the project site through thorough risk assessments and implement measures to mitigate these risks.
  3. Training and Education: Provide comprehensive ongoing safety training to all workers, including proper equipment handling, emergency procedures, and hazard recognition.
  4. Personal Protective Equipment (PPE): Ensure all workers have access to and wear appropriate PPE, such as hard hats, safety goggles, gloves, and steel-toed boots.
  5. Fall Protection: Implement fall protection programs and systems for workers operating at heights, including guardrails, safety nets, and personal fall arrest systems.
  6. Electrical Safety: Follow proper procedures for electrical safety, including lockout/tagout procedures, insulation of wires, and ground fault circuit interrupters (GFCIs).
  7. Material Handling: Properly store and handle construction materials to prevent accidents.
  8. Emergency Preparedness: Develop and communicate emergency response plans for various scenarios, including medical emergencies, natural disasters, and accidents.
  9. Documentation and Record Keeping: Maintain detailed records of safety inspections, training sessions, incidents, and near misses for compliance purposes and continuous improvement.
  10. Regular Inspections: Conduct frequent inspections of the project site to identify hazards and ensure compliance with safety regulations.
  11. Continuous Improvement: Regularly review and update safety policies and procedures based on lessons learned and changes in regulations.
  12. Site-specific safety planning: Assess the unique risks and hazards present at project locations, develop and employ strategies to mitigate them.

By prioritizing safety compliance and implementing these key points, our DUCTZ NST creates a safer working environment for employees and reduces the risk of accidents and injuries.

Every member of our DUCTZ National Service Team Division and the professional contractors of our DUCTZ network of independent owners represent the highest level of dedication, expertise, and training. Their spirit of community service is outstanding, whether they are responding to; a local church devastated by fire, partnering with the American Lung Association to improve air quality in schools and homes, rebuilding numerous facilities after hurricanes, or responding to the US west coast to restore HVAC mechanical systems after wildfires.

Our Statement of Qualifications & Experience conveys an attitude toward performing large-scale commercial and catastrophe property restoration, and remediation projects. This SOQ document is available upon request and outlines:

  • Capabilities & Services
  • Certification and Training
  • Representative Projects & Experience
  • Standards of Performance
  • Key Personnel

Keeping our reputation strong is something we strive for every day on every project.

Use the form below to request the DUCTZ NST Statement of Qualifications & Experience.

This SOQ report strives to provide the work history and qualifications our customers seek when in need of HVAC Restoration in a facility. The DUCTZ National Service Team Division or one of our regional DUCTZ locations looks forward to assisting in your next restoration or cleaning project.

Please feel free to contact us for any clarifications or questions.

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