Scammers in the contracting industry are sadly a common occurrence. There are scammers currently posing in several major cities as your local DUCTZ. These scams typically begin with a direct phone call offering a whole house air duct cleaning for very cheap ($199 or even cheaper) or through Facebook groups or marketplace. Please do not fall subject to one of these scams! An air duct cleaning scam can potentially damage your HVAC system, rob you of thousands of dollars and sometimes even turn into dangerous situations. Before you let any contractor into your home, please do your homework. This includes:
- Asking friends and relatives for trusted referrals
- Asking for the website – then call the number listed to ensure you are dealing with the correct company
- Asking for an estimate beforehand
- Asking what the job will entail (will the company clean the return and supply ducts, the blower motor, air handler, evaporator coil and all registers)
- Asking for before and after photos of the job
- Asking for insurance and licenses should your state or area require a license to clean and restore HVAC
When the technicians arrive:
- Is the truck marked (with the logo)?
- Are the technicians in uniform?
- Are the technicians wearing badges or can offer a business card and the estimate or work order?
If you are unsure about any of the above, please do not let strangers into your home!
All DUCTZ technicians will be in uniform, driving marked vehicles and will have the proper paperwork to clean your HVAC system or Dryer Vent as the sales person discussed with you.
Should you be uncomfortable at any time with contractors arriving to your home, call the local office to verify the crew and ask to speak to the DUCTZ franchise owner. Visit our website at www.DUCTZ.com. Do not put your home or family in danger in order to save money on what could be a scam.
THE DUCTZ PROMISE
- We never use the “too-good-to-be-true” -coupons or deals from discount sites
- DUCTZ adheres to strict standards put forth by the EPA, NADCA, ACCA and ASHRAE
- DUCTZ provides a Picture Perfect Report on each job, a compilation of before and after photos of each project for the customer
To be connected with your local DUCTZ office and schedule an IAQ assessment or estimate, visit our locations page or call (877) 382-8987.
Visit our Commercial Services page to learn more about how DUCTZ can help manage your commercial property’s HVAC systems. You can also click here to get your copy of the DUCTZ Commercial Services Brochure.